• Avoid taking a telephone call when the child has something important to tell you.

• Unless other people are specifically meant to be included, hold conversations in privacy. The best communication between you and the child will occur when others are not around.

• Embarrassing the child or putting him on the spot in front of others will lead only to resentment and hostility, not good communication.

• Don’t tower over your child. Get down to the child’s level, then talk.

• If you are very angry about a behaviour or an incident, don’t attempt communication until you regain your cool, because you cannot be objective until then. It is better to settle down, and talk to the child later.

• If you are very tired, you will have to make an extra effort to be an active listener. Genuine active listening is hard work and is very difficult when your mind and body are already tired.

• Listen carefully and politely. Don’t interrupt the child when he is trying to tell his story. Be as courteous to your child as you would be to an adult.

• Don’t be a wipe-out artist, unraveling minor threads of a story and never allowing the child’s own theme to develop. This is the parent who reacts to the incidentals of a message while the main idea is list: i.e., the child starts to tell about what happened and the parent says, “I don’t care what they are doing, but you had better not be involved in anything like that.”

• Don’t ask why, but do ask what happened.

• If you have knowledge of the situation, confront the child with the information that you know or have been told.

• Keep adult talking (“You’ll talk when I’m finished.” “I know what’s best for you.” “Just do what I say and that will solve the problem”), preaching and moralizing to a minimum because they are not helpful in getting communication open and keeping it open.

• Don’t use put-down words or statements: dumb, stupid, lazy: “Stupid, that makes no sense at all” or “What do you know, you’re just a child.”

• Assist the child in planning some specific steps to the solution.

• Show that you accept the child himself, regardless of what he has or has not done.

• Reinforce the child for keeping communication open. Do this by accepting him and praising his efforts to communicate.

 

Words of Encouragement and Praise

 

Children thrive on positive attention. Children need to feel loved and appreciated. Most parents find that it is easier to provide negative feedback rather than positive feedback.

 

By selecting and using some of the phrases below on a daily basis with your child, you will find that he will start paying more attention to you and will try harder to please.

 

Yes    Good    Fine    Very good    Very fine    Excellent    Marvelous  

 

That’s right    Correct    Wonderful    I like the way you do that    I’m pleased with (proud of ) you

 

That’s good    Wow    Oh boy   Very nice    Good work    Great going    Good for you    That’s the way

 

Much better       O.K.    You’re doing better    That’s perfect Good idea    What a cleaver idea

 

I noticed that you ____      Keep it up    I had fun ______ with you

 

You are improving at ______ more and more    You showed a lot of responsibility when you ______

 

Way to go    I appreciate the way you ______    You are great at that    You’re the best

 

I like the way you ______ with out having to be asked (reminded)

 

I’m sure glad you are my son/daughter    Now you’ve got it    I love you

 

Signal or gesture to signify approval    High five    Touch cheek   Tickle    Laugh (with, not at)    Pat on the back    Hug